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This page contains a single entry from the blog posted on June 21, 2007 3:53 PM.

The previous post in this blog was The Progessions of Obsession: Why I Climb First Ascents.

The next post in this blog is A Day Out of the Office—MHW Marketing Team Repairs Trails on Mount Tamalpais.

Many more can be found on the main index page or by looking through the archives.

Hardwear Sessions  > We got a call, put me on belay!

« The Progessions of Obsession: Why I Climb First Ascents | Main | A Day Out of the Office—MHW Marketing Team Repairs Trails on Mount Tamalpais »

We got a call, put me on belay!

Call_SM.jpg

See the rest of these photos on Flickr.com

By Brett Cassidy, MHW Customer Service

Dear Mountain Hardwear Dealers,
Here in Mountain Hardwear's Dealer Services department, we take safety very very seriously. Not only is each Mountain Hardwear employee issued a glow-stick and a 4 ounce packet of water upon employment in case of emergency (what emergency cannot be overcome with a glow-stick and 4 ounces of water?), but we also keep 2 way radios in our cubicles in case we need to get help choppered in. Therefore, it may come as no surprise to our loyal dealers that their dealer service representatives are ALWAYS on belay for each and every phone call. Don't worry, we got you, now all you have to concentrate on is sending this season and flashing some sales. We don't like to think about what would happen if we weren't on belay to receive your phone calls.

Maybe we'd fall out of our chairs, maybe your order would fall off the UPS truck, or maybe we would earn a reputation as the most hardcore, badass dealer service soloists in the industry. Either way, it's not worth the risk. These calls can be dangerous, pens can fly at any moment, but we are ready...we are ready for your call. So please, do not hesitate to give us a call if you need anything. This is not communism, and you are always welcome to place an order.

Extremely sincerely,
Mountain Hardwear Dealer Services

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Comments (1)

Rohit:

You guys are 'nutz'

Posted by Rohit | June 22, 2007 12:19 PM

Posted on June 22, 2007 12:19

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